🛡️ Privacy Policy

1. Data Controller

The data controller responsible for the processing of your personal data is:

2. Data We Collect

When you contact us through our website, we may collect the following personal data:

• Full Name — to identify you and address you properly
• Email Address — to respond to your inquiry
• Subject of Inquiry — to route your request appropriately
• Message Content — to understand and address your needs
• IP Address — automatically collected for security and fraud prevention

3. Purpose of Processing

Your personal data is processed for the following purposes:

• To respond to your inquiries and requests
• To provide customer support and information about our services
• To improve our services and user experience
• To comply with legal obligations
• To prevent fraud and ensure the security of our website

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your explicit consent — when you voluntarily provide your information through our contact form
• Legitimate interest — to respond to your inquiries and improve our services
• Legal obligation — when required by applicable laws and regulations

5. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right	Description
Right to Access	Request a copy of your personal data that we hold
Right to Rectification	Correct inaccurate or incomplete data
Right to Erasure	Request deletion of your data ("right to be forgotten")
Right to Restriction	Limit the processing of your data
Right to Data Portability	Receive your data in a structured, machine-readable format
Right to Object	Object to the processing of your data
Right to Withdraw Consent	Withdraw your consent at any time

To exercise any of these rights, please contact us at:

7. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data:

• Encryption: All data is encrypted during transmission (SSL/TLS)
• Secure Servers: Your data is stored on protected servers with restricted access
• Access Controls: Only authorized personnel can access your data
• Regular Audits: We conduct regular security assessments and updates

8. Data Sharing

We do not sell, trade, or rent your personal data to third parties. Your data may be shared with:

• Service Providers: Companies that assist us in operating our website and services (e.g., hosting, email services, analytics)
• Legal Authorities: When required by law, regulation, or legal process

All third-party service providers are bound by strict confidentiality agreements and comply with GDPR requirements.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• EU-US Data Privacy Framework for transfers to certified US organizations

10. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.

We use the following types of cookies:

• Necessary Cookies: Essential for the website to function properly
• Analytical Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: